Product Update

BSA IA 2.0

We have made progress with TroopTrack’s integration with the BSA’s new Internet Advancement updates (IA 2.0/Scoutbook). As most know with the recent updates the BSA made to their Internet Advancement systems TroopTrack’s TurboNet is no longer. TroopTrack has created a way for us to upload rank advancements TO council. You can see a video on how to do this here: Internet Advancement 2.0 6. TroopTrack is just releasing today a feature to synchronize FROM council. With that done, we will be able to import scouts and adults into TT. Users will need to open a support ticket and attach the files and TroopTrack support will assist. You can do this by selecting SUPPORT in the top menu, and then selecting SPREADSHEET IMPORT/EXPORT and then select SCOUTBOOK from the "Type of Import" dropdown.

If you are trying to upload your TT data into IA 2.0, know that  IA 2.0 has some pretty strict data validation. Please double check that your TT data matches the records with and confirm that all data matches what is in Member Manager. Even if your scouts have the correct BSA ID numbers, even the names and other information have to match. Our new ability to synchronize FROM council should help with this task. Make sure you follow completely what is listed in IA 2.0.

Previously there was an error when closing out completed IA 2.0 reports that would result in a 504, this has now been fixed.

Trail Life Troops

We have removed old rules that affected Trail Life troops and prevented them to take action on "unregistered" members. So now we no longer check to see if they are registered or not before allowing them to add achievements, etc.

Trail Life users now have access to the standard TroopTrack support options (previously they had to go to National first).


Signup Bug

For the last two weeks there was a bug that was causing trial signups to crash if there was already a unit with the same number in TroopTrack. This has been fixed and now troops can enter their true troop number at signup again.


TroopTrack Developer Program

For members of the TroopTrack developer program, we’ve fixed a bug in the API that caused the “get my info” endpoint to fail. It is now working. Remember, you can request access to the TroopTrack developer program by submitting an application on the “developer program” menu item in the menu that appears by selecting your name on TroopTrack.

Contact Us

If you have any ideas about features you'd like to see tackled on the next TroopTrack product update, make sure you post your suggestions to or if you have any other site feedback, please post to


The TroopTrack Team